Returns, Refunds & Exchange policy
Satisfaction guaranteed. Return or cancel your Easability Jacket order for any reason in the first 30 days. Pre-orders may be canceled at any time before shipping for any reason.
The deadline for canceling an order is 30 days from the date you received the items or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail info@luckydadbrands.com
We will send you a return shipping label to affix to your return. Return must be mailed within 15 days of return shipping label receipt.
We will reimburse you no later than 30 days from the day on which we receive the returned items. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the items to be eligible for a return, please make sure that:
The items were purchased in the last 30 days
Pre-orders may be canceled anytime prior to shipping.
Returning Items
Return shipping label will be emailed to you when you inform us of your decision to return. Return must then be mailed within 15 days of return shipping label receipt.
Exchanging Items
Items may be exchanged for a different size within the first 30 days as well. To avoid delays in using your Easeability Jacket, use our sizing guide prior to purchase. A snug fit is important to the function of the handles. If it doesn't fit right, email us and we'll make it right.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@luckydadbrands.com
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Disclaimer: The Easeability Jacket is not a medical device and should not be used in place of one. Be aware of your surroundings, footing, and limitations when using this jacket to move a loved one. You are solely responsible for knowing when you are safe to help someone else and if you are strong enough to do so without being hurt. This is not medical advice.